Privacy Policy

Effective Date: 18/08/2025

At Clarity Pulse (“we,” “us,” or “our”), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, and secure information when you visit or use our website, platform, and related services (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

a. Personal Information

When you register or interact with our services, we may collect personal information such as:

• Contact Details: Your name, email address, phone number, and mailing address.
• Account Information: Username, password, and other profile details.
• Payment Information: Billing details and credit/debit card information via third-party payment providers.
• Transactional Data: Details about your purchases, bookings, or interactions on our platform.

b. Non-Personal Information

We may also collect non-personal information, including

• Usage Data: Pages visited, time spent on the site, and other similar data.
• Technical Information: Browser type, IP address, device information, and operating system details.
• Cookies and Tracking Data:See our Cookies section below for more details.

2. How We Use Your Information

We use the collected information to:

• Provide and Improve Services: Process transactions, manage your account, and enhance your overall experience.
• Communicate: Send updates, respond to inquiries, and provide customer support.
• Marketing and Promotions: Inform you about new services, promotions, or events that may interest you.
• Security and Compliance: Monitor and protect our network, prevent fraud, and comply with legal obligations.
• Analytics: Analyze usage trends and performance to better tailor our services
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3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third parties that assist us in operating our website, processing payments, and delivering other services. This includes payment processors like PayPal, Stripe, and WooCommerce, as well as installment payment partners such as ClearPay and Klarna.
• Legal Compliance: If required by law or in response to a subpoena, court order, or other legal process.
• Business Transfers: In connection with any merger, sale, or reorganization of our business, your information may be transferred to the relevant third party involved in the transaction.
• With Your Consent: We may share your information with other parties if you have given us your explicit consent to do so.
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4. Third-Party Services and Integrations

Our platform utilizes third-party services to enhance your experience and process transactions securely. These services include:

• Payment Processing: PayPal, Stripe, and WooCommerce handle payment transactions on our behalf.
• Installment Payment Providers: ClearPay, Klarna, and similar services allow you to pay in installments.
• Analytics and Marketing: Third-party tools to track website usage and measure marketing effectiveness.

These third parties have their own privacy policies, and we encourage you to review them to understand how your data is handled by these providers

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your experience on our site.
• Analyze site usage and performance.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. For more detailed information, please refer to our Cookie Policy

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal or contractual restrictions.
• Objection/Restriction: Object to or request the restriction of processing your personal data.
• Data Portability: Request a copy of your personal data in a portable format.

To exercise these rights or if you have any questions regarding your personal data, please contact us at info@claritypulse.co.uk.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal data from a child under 18, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy and post the updated version on our website. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@claritypulse.co.uk
Address: Skeoge Industrial Estate, NW Business Complex, Beraghmore Road, Londonderry BT48 8SE

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.