Cancellation Policy

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Clarity Pulse Cancellation Policy

At Clarity Pulse, we aim to provide a seamless and transparent experience for both guests and hosts. Every booking made through our platform is covered by one of our standard cancellation policies.

When creating a listing, hosts are required to select one of the policies below. Guests can view the chosen policy directly on each listing before confirming their booking.

Standard Cancellation Policies

At Clarity Pulse, we want to make booking experiences fair and transparent for both hosts and guests. Each listing includes a Cancellation Policy, chosen by the vendor or host when creating their listing. Please review the policy on the listing before booking, as it determines what refunds may apply.

1. Flexible

  • Cancel up to 7 days before the start dateFull refund (minus processing fees, if any).

  • Cancel within 7 days of the start dateNo refund.

  • Example: If your retreat starts on June 10th, you must cancel by June 3rd to receive a refund.

2. Moderate

  • Cancel up to 14 days before the start dateFull refund.

  • Cancel 7–13 days before the start date50% refund.

  • Cancel less than 7 days before the start dateNo refund.

  • Example: If your event starts on July 20th, you must cancel by July 6th for a full refund, or by July 13th for a 50% refund.

3. Strict

  • Cancel up to 30 days before the start date50% refund.

  • Cancel less than 30 days before the start dateNo refund.

  • Example: If your workshop begins on August 15th, cancellations before July 16th receive a 50% refund.

4. Non-Refundable

  • All bookings are final.

  • No refunds for cancellations, regardless of timing.

  • Example: If you book a course under this policy, the fee is non-refundable once the booking is confirmed.

Additional Notes

Special Circumstances (Force Majeure)

In cases of unforeseen events such as natural disasters, government travel restrictions, serious illness, or other emergencies, Clarity Pulse reserves the right to review and override standard cancellation policies at our discretion.

Host Cancellations

If a host cancels a booking, guests will receive a full refund. Repeated host cancellations may lead to penalties or account suspension.

No-Show by Hosts

If a host fails to provide the agreed experience or accommodation (“no-show”), guests are entitled to a full refund.

Booking Modifications

Changes to booking dates, services, or guest details must be made through the Clarity Pulse platform. Modifications may affect the applicable cancellation policy.

Refund Process

Refunds are issued according to the selected cancellation policy. Processing times may vary depending on the guest’s payment method and bank. Please note that service fees and currency conversion costs may be non-refundable

 

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